Adexen is recruiting for one of its clients in – a leading company in Electronics, Telecommunications & Services business.
They are looking for a dynamic, customer-oriented and self-motivated individual to fill the position of Assistant Service Manager for its expanding operations in Angola.
JOB DESCRIPTION
Customer satisfaction through support in creating & achieving Business targets, to achieve organizational goal & performance.
RESPONSIBILITIES
• Quality issue report and registration on all products
• Process approvals for FDP SWAP cases for partners as per company policy
• Check and provide Quality Issue solution to partners through Group HQ and factory
• Provide Technical Information to partners as per requirements
• Establish CIC in branch office and partners, provide them trainings and monitor results
• Report result of Field test to Group HQ and factory
• SVC expanses management of branch
• Daily, weekly & MIS reports to branch head and Group HQ
• GQI / RMA reports control and monitoring
• Product quality Issues evaluation, follow up with Group HQ, factory and finish them all
• New model Field testing (All required products)
• Manage & Monitor RTAT and make plans and schedule to Improve RTAT
• Manage service expense of the branch service
QUALIFICATIONS AND EXPERIENCE
• Engineering background preferably
• Minimum 3 years experience in relevant industry
• Smart, sharp, aggressive with pleasing personality & quick decision making ability
• Dynamic, result-oriented and able to deliver and achieve target
• Excellent communication and interpersonal skills
• Bachelor status
WHAT IS ON OFFER
Attractive package
Please send us your english resume in Word format at the following address: ADEXEN-751857@talentprofiler.com
