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Maersk Nigeria: Customs and Relationships Manager

January 22nd, 2010 by Maersk Nigeria in Customer Service Jobs Nigeria, Maritime Jobs Nigeria

Jobs at Maersk Nigeria, APM Terminal Nigeria Jobs, Careers at Maersk Nigeria, APM Terminals Nigeria - Jobs in Nigeria, Careers NigeriaMaersk Nigeria is recruiting for Customs and Relationships Manager.

The Position:  Customs and Relationships Manager

This position, with a direct report to the Commercial and Business Development Manager is to ensure a timely and effective correspondence with the Nigerian customs, government officials as well as the local dock worker inclusive of other government agencies on all matters to enhance the City Office operations and most importantly to foster an integrity based interaction with the customs whilst opening new avenues for APMT in securing ties where our current penetration is non existent.

Principal Accountabilities
:

* Works to promote a positive image of the Company to the community and government organizations.
* Develops contacts and relationships with key local and national representatives, government agencies including Customs in order to create opportunities for keeping the Company and its services in front of the public and the trade.
* Advice management of all changes in governmental/custom policies, regulatory matters and how they affect the company in operational capacity.
* Represent the company’s position to new policies by Nigerian Customs and governmental agencies.
* Constantly liaise with the Nigerian customs and other government agencies on policies, new technologies and mode of operations adopted by the company.
* To actively take part in the profitable development of the City Office with special focus on customers and commercial activities in relation to customs and governmental requirements.
* To always persevere to accomplish set goals by addressing issues in either public forums or individual audiences to ascertain APMT objectives.
* Ensure a constant schedule to meet with customers, government officials and customs.
* Liaise with agents within the shipping community with full knowledge of top management goals, budgets and cost of operations.
* Schedule units for customs examination and validation.
* To work closely with Stakeholders (Nigerian Police, Customs, Security, Consignees etc) to minimise customer service issues.
* To perform any other duties assigned.

PERSONAL CHARACTERISTICS:

* Must be Dynamic and outgoing with a strong work ethic.
* Must have a strong personality.
* A team player that can work independently.
* Must be focused on delivering results that strengthens APMT’s business.
* Must be able to counter-act all methods of extortion and gratitude in form of monetary inducement.
* Must be willing to adapt to incessant threats and intimidation from customers and yet build fortitude to stand firm on priority matters pertaining to APMT Apapa.
* Must be sincere in dealings, honest in actions, communications, follow-up & the ability to make a difference by closing deals.

CRITICAL REQUIREMENTS:

* 5-7 years experience in Ports/Terminal/Shipping experience.
* A University degree in Public relations or related discipline from a recognised institution.
* An in-depth knowledge of Public Relations.
* Must be a fluent, effective and intelligent communicator.
* Must possess a sound public speaking and negotiations skills.
* Must be physically fit.
* Must have a flexible approach to work schedules.

Click here for more details.



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