JOB TITLE: Support Application Executive
Purpose of the Job
Responsible for running the support desk, providing effective and high quality support across all software systems and playing a key role within the team.
Provide applications support and guidance which may include service packs, upgrades and infrastructure
- Minimum of 5 years experience in Telecoms industry
- Maintain appropriate levels of technical and procedural documentation
- Conduct platform monitoring and performance tuning
- Take responsibility for capacity management and platform scaling
- Share / spread knowledge throughout the Support Team and relevant areas, from development through to support
- Good understanding of SQL Server or Oracle database management systems
- Experience of Windows platforms including configuration
- Knowledge of minor programming/scripting
- Excellent communication skills
Only successful applicants will be contacted.
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